Make Sure You’re Getting our Emails! – Whitelisting Whitelisting -

How to add an email address to whitelist

  • Making sure emails always go to your inbox in is simple.  If the message is in your inbox Right Click on it, select “For this Sender” at the bottom

Outlook 1

  • Then select “Move All From…”

Outlook 2

  • Then you’re going to check the “Also move future messages” checkbox and in the “Select folder” dropdown select your inbox.  Then select the “Move all” button.

Outlook 3

  • If you find that our email is already in your junk folder (Make sure and check here if you’re expecting a message from us and don’t’ see it).  Just right click it, select “Not Junk”, and then go to your inbox, find the message, and follow the above steps to make sure our messages always hit your inbox.

Outlook 4



Comments (7 comments so far)

  1. Marvin Hamann

    Thank You

  2. DonaldM


  3. Jon Wells

    My doesn’t have a “for this sender” option when right-clicked.

  4. Jeffrey Alan Ellis

    This one was a little different and a lot more challenging because of all the capabilities that I am unfamiliar with.
    Thank you for getting me started,
    Jeffrey Ellis

    • StefanieK

      you are welcome Jeffrey!

  5. Not sure I understood the answer to Jon question. My outlook doesn’t have ” for this sender” is it in a different area of under a different name?

    • Rafael Diaz

      Hi Craig,

      If your outlook does not show for this sender you will want to use the Junk menu when you right-click and then click Never Block this email group or mailing list. Then you will be prompted to add the email address to your safe list.